Robotic navigation System for CT guided Procedures

Buyer Added text based ATC clauses North Eastern Indira Gandhi Regional Institute of Health and Medical Scienc es (An Autonomous Institute, under Ministry of Health and Family Welfare, Government of India) Director’s Block, Mawdiangdiang, Shillong -793 018 (Meghalaya) Store & Procurement Section; Email: storeneigrihms@gmail.com ; Tele Fax: (0364) 2 538032; www.neigrihms.gov.in Reference: File no:- STOPRO-RAIM/11/2025-Stores Considered vide 46th FC vide agenda B-1/46 and 8th EC vide agenda 28/EC-8. Description of Items: Processing of Robotic Navigation System for CT guided Procedure

Technical Specification: a) “As per the buyer uploaded ATC document /Attached Specification” b) The cost of consumables and accessories must be quoted with year-w ise pricing in the financial document (in .pdf format) and shall remain fixed dur ing the warranty and CMC period. These items will be processed on a consig n ment basis as per the requirement of the user department. Failure to com ply with this condition will render the bid technically non-compliant. c) Startup Kit and Documentation Requirement: The startup kit (If any)required for demonstration, test run, and final commissioning shall be provi ded along with the system. The OEM shall also provide Installation Qualification (IQ) , Operatio nal Qualification (OQ) , and Performance Qualification (PQ) documents as and when required by the user department throughout the warranty and CMC periods. d) GFR Rule 144(xi) Mandate: Under Rule 144(xi) of the General Fina ncial Rules, 2017, the Government of India restricts public procurement from b idders (including individual equipment suppliers or manufacturers) originating from countries that share a land border with India, unless they are registered with the Competent Authority (the Department for Promotion of Industry and In ternal Trade - DPIIT) Buyer Added Bid Specific Terms and Conditions: - A. Following mandatory documents must be attached in the bid docu ment as specified, failing which bid will be treated as" Non-Respon sive":

Cost of spares, consumables and accessories not covered under warr anty and CMC period shall be offered as percentage value of the syst em/unit in the Technical Bid ATC1/2. However, warranty includes all t he spares including probes mentioned in the technical specification.

Documents with regard to details compliance statement to be attach ed at " Additional Doc 2 (Requested in ATC)"

Documents with regard to Original Literature, Product catalogue, tec hnical datasheet from the firm/O.E.M with Highlighting as per the tec hnical specification must attach At "Additional Doc 3 (Requested i n ATC)"

Documents with regard to list of Offering/Quoted items mentioning m ake, model & quantity of each store must be "Additional Doc 4(Re quested in ATC)"

Component wise pricing of all equipment/turnkey/electrical/accessori es/HVAC etc , must be submitted in the “Financial Document” and no t in technical Bid. Any detail price bid/Component wise pricing should not be attached in the technical bid ,failing which bid will be consider as “Techno Commercially Non Responsive “

Turnkey scope includes vinyl flooring, wall partitions and alterations as per drawings /as finalised by user , and metal ceiling installation & electrical wiring,lighting & other fittings as required for installation of the equipment's across the entire area specified . B. Warranty and Maintenance:

Warranty for 2 years followed by CMC for 8 years including spares & s ervice for all the items supplied in this particular tender including thir d-party items and turnkey works.

Mandatory 2 PMs / Year with unlimited breakdown calls have to be att ended by the Bidder/manufacturer throughout the warranty & CMC pe riod at site.i.e. NEIGRIHMS, SHILLONG

Duly signed Mandatory PM reports must be submitted periodically fall ing which necessary action will be initiated as per term& condition of the tender. C. Scope of work

The bidder has to mandatorily quote for all the items /stores mentioned in the Technical Specification & Scope of Work ,failing which bid will be treated as" Non-Responsive" Spe cification & Scope of Work ,failing which bid will be treated as" Non-Responsive"

Prices of all accessories (reagents, consumables, controls closed/ open etc) need to be c learly indicated as % of the total price in the technical bid Technical Bid ATC1/2 and will be consider for evaluation as in BOQ or else bid will be treated as "non responsive". Th e CMC cost offered from 3 rd to the 10 th year to be indicated in the ATC and shall be quo ted in percentage (inclusive of GST) and shall not exceed 5% of the system cost.

E-bidder must adhere to Government of India, Ministry of Finance, PPD division Public pr ocurement order OM F.No.6/18/2019-PPD dated 23rd july,2020 inserting Rule 144(Xi)in GFR 2017 ,No 1 dated: 23/7/2020 and subsequent Orders No 2 & 3 or as amended from time to time , failing which the bids shall be treated as non-responsive. D. Buyer Added Bid Specific Terms and Conditions :-

Generic End User Certificate: Wherever Bidders are insisting for End User Certificate from the Buyer, same shall be provided in Buyer’s standard format only.

Generic Experience Criteria: The Bidder or its OEM {themselves or through reseller(s)} sh ould have regularly, manufactured and supplied same or similar Category Produc ts to any Central / State Govt Organization / PSU / Public Listed Company for 3 y ears before the bid opening date. Copies of relevant contracts to be submitted al ong with bid in support of having supplied some quantity during each of the year . In case of bunch bids, the primary product having highest value should meet th is criterion.

Generic IT equipment shall be IPv6 ready from day one.

Generic Installation, Commissioning, Testing, Configuration, Training (As applicable as pe r scope of supply) is to be carried out by OEM / OEM Certified resource or OEM a uthorized Reseller.

Generic Upload Manufacturer authorization: Wherever Authorized Distributors are submit ting the bid, Manufacturers Authorization Form (MAF)/Certificate with OEM detail s such as name, designation, address, e-mail Id and Phone No. required to be fur nished along with the bid.

Generic The successful bidder has to supply all essential accessories required for the success ful installation and commissioning of the goods supplied. Besides standard accessori es as per normal industry practice, following accessories must be part of supply and cost should be included in bid price: All the items and accessories as per Technical S pecification .

Generic The Buyer has an existing set up / inventory of similar products. The offered / suppli ed product must be compatible with existing system. The bidder has to ensure Comp atibility of the supplied items or shall have to include in the supply the necessary har dware / software to make them compatible at no extra cost to the buyer. The details of items with which compatibility is required are as under: all the spares Including UP S, PC, battery , Printer , Probes & upgradation of System Software & third party Softw are

Scope of Supply Scope of supply (Bid price to include all cost components) : Supply Installation Testin g Commissioning of Goods ,Training of operators and providing Statutory Clearances required (if any)

Turnover Bidder Turn Over Criteria: The minimum average annual financial turnover of the bi dder during the last three years, ending on 31st March of the previous financial yea r, should be as indicated in the bid document. Documentary evidence in the form o f certified Audited Balance Sheets of relevant periods or a certificate from the Char tered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporatio n of the bidder is less than 3 year old, the average turnover in respect of the compl eted financial years after the date of constitution shall be taken into account for thi s criteria.

Turnover OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product during the last three years, ending on 31st March of the prev ious financial year, should be as indicated in the bid document. Documentary evide nce in the form of certified Audited Balance Sheets of relevant periods or a certificat e from the Chartered Accountant / Cost Accountant indicating the turnover details fo r the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into acco unt for this criteria. In case of bunch bids, the OEM of CATEGORY RELATED TO prima ry product having highest bid value should meet this criterion.

OEM IMPORTED PRODUCTS: In case of imported products, OEM or Authorized Seller of OE M should have a registered office in India to provide after sales service support in I ndia. The certificate to this effect should be submitted.

Purchase Preference (Centre) As per DPIIT notification at the time of e-tender , bidding or solicitation the bids shall be required to indicate percentage of local content and provide self-certification ( by Director/ Company Secretary) and also give details of the location/s at which value a ddition is made". Since the bidder here is not the local supplier, the same was requir ed to be obtained from the "Class-I local supplier /Class II local supplier” Further the details of Calculations of local content areas under: Question 1. How to calculate Local Content? Answer: Para 2 of the PPP-MII Order, 2017 (as amended on 16.09.2020) define s local content as Local content’ means the amount of value added in India which shall, unless o therwise prescribed by the Nodal Ministry, be the total value of the item procured (excl uding net domestic indirect taxes) minus the value of imported content in the item (incl uding all customs duties) as a proportion of the total value, in percent. Mathematically, Local content = (Sale price - Value of imported content) * 100/ Sale price Where, “Sale price” means price excluding net domestic indirect taxes and “V alue of imported content” means price of imported content inclusive of all customs d uties Question2. How to calculate Local Content in bids involving supply of multiple items from single bidder? Answer: In case of bids requiring supply of multiple items (say “X1”, “X2” and “X3”) by a single bidder, the local content in the bid shall be Local content = ((Sale price of “X1” - Value of imported content in “X1”) + (Sal e price of “X2” - Value of imported content in “X2”) + (Sale price of “X3” - Valu e of imported content in “X3”)) * 100/ (Sale price of “X1” + Sale price of “X2” + Sale price of “X3”)

Service & Support Availability of Service Centres: Bidder/OEM must have a Functional Service Centre i n the State of each Consignee's Location in case of carry-in warranty. (Not applicabl e in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 d ays of award of contract. Payment shall be released only after submission of docum entary evidence of having Functional Service Centre.

Service & Support Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Ded icated/toll Free Telephone No. for Service Support.

Service & Support Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Certificates Bidder's offer is liable to be rejected if they don't upload any of the certificates / doc uments sought in the Bid document, ATC and Corrigendum if any.

Certificates The bidder or the OEM of the offered products must have BIS/WHO-GMP/ CDSCO Indi an certification or alternate certification as recognized by Government of India

Certificates Material Test Certificate Should Be Sent Along with The Supply. The Material Will Be Checked by Buyer’s Lab & the Results of the Lab will be the Sole Criteria for Acc eptance of the Item.

Certificates The bidder is required to upload, along with the bid, all relevant certificates such a s BIS licence, type test certificate, approval certificates and other certificates as pr escribed in the Product Specification given in the bid document.

Certificates To be eligible for award of contract, Bidder / OEM must possess following Certificates / Test Reports on the date of bid opening (to be uploaded with bid): All the quality & electrical safety certificates .

Warranty Bidder / OEM has to give an undertaking that after expiry of warranty period, it will provide Comprehensive Maintenance Service for next 8 years for the offered prod ucts at the rate not more than 5 % of contract price per annum. Buyer reserves the right to enter into a CMC agreement with the Successful Bidder / OEM after expiry of the Warranty period at above mentioned rate and the payment for the CMC cha rges would be made Biannually after rendering of the CMC Services of the relevant CMC period. Performance Security of the successful bidder shall be forfeited if it fai ls to accept the CMC contract when called upon by the buyer. CMC would include c ost of all the spares Including UPS, PC, battery, Printer, Probes & upgradation of Sy stem Software & third party Software (Upload the undertaking). The original Perfor mance Security of contract will be returned only after submission and verification o f CMC Performance Security for 3 % of total CMC value valid up to CMC period plus 2 months (if there is no other claim).

Warranty Warranty period of the supplied products shall be 2years (as indicated in the technic al specification /GeM condition) years from the date of final acceptance of goods or af ter completion of installation, commissioning & testing of goods (if included in the sco pe of supply), at consignee location. OEM Warranty certificates must be submitted b y Successful Bidder at the time of delivery of Goods. The seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller s hould have well established Installation, Commissioning, Training, Troubleshooting a nd Maintenance Service group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to be uploaded along with the bid .

Warranty Over and above the normal Warranty terms as per GeM GTC, the successful bidder / OEM shall have to provide Comprehensive Warranty during the entire Standard warr anty period as per contract. : The comprehensive warranty shall be covering the following scope all the spares Including UPS, PC, battery ,Printer ,Probes & upgradati on of System Software & third party Software (Upload an undertaking with the bid co nfirming compliance by the bidder if Bidder is taking onus of this compliance. In case OEM is taking onus of this compliance, OEM undertaking is to be uploaded along with Bidder undertaking)

Warranty Successful bidder will have to ensure that adequate number of dedicated technical s ervice personals / engineers are designated / deployed for attending to the Service R equest in a time bound manner and for ensuring Timely Servicing / rectification of de fects during warranty period, as per Service level agreement indicated in the relevan t clause of the bid.

Warranty Timely Servicing / rectification of defects during warranty period: After having been n otified of the defects / service requirement during warranty period, Seller has to com plete the required Service / Rectification within 3 days’ time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of Unit Price of the product shall be charged as penalty for each week of delay from the seller. Sell er can deposit the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the Performance Security (PBG). Cumulative P enalty cannot exceed more than 10% of the total contract value after which the Buye r shall have the right to get the service / rectification done from alternate sources at the risk and cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-im burse the cost of such service / rectification to the Buyer.

Past Project Experience For fulfilling the experience criteria any one of the following documents may be con sidered as valid proof for meeting the experience criteria: a. Purchase Order copy along with Invoice(s) with self-certification by the bidder that supplies a gainst the invoices have been executed. b. Execution certificate by client with order value. c. Any other document in support of order execution like Third Party Inspection release note, etc.

Past Project Experience T h e B i dd e r / O E M { t h e m s e l v e s o r t h r o u g h r e s e ll e r ( s ) } , s h o u l d h a v e e x e c u t e d p r o j e c t f o r s u pp l y a n d installation / commissioning of same or similar Category Products duri ng preceding 3 financial years (i.e. current year and three previous financial years) a s on opening of bid, as per following criteria: (i) Single order of at least 35% of estimated bid value; or (ii) Two orders of at least 20% each of estimated bid value; or (iii) Three orders of at least 15% each of estimated bid value. Satisfactory Performance certificate issued by respective Buyer Organization for th e above Orders should be uploaded with bid. In case of bunch bids, the Category re lated to primary product having highest bid value should meet this criterion

Forms of EMD and PBG Bidders can also submit the EMD with Account Payee Demand Draft in favour of NE IGRIHMS EMD SECURITY DEPOSITS payable at MAWDIANGDIANG, SHILLONG-79301 8, MEGHALAYA . Bidder has to upload scanned copy / proof of the DD along with bi d and has to ensure delivery of hardcopy to the Buyer within Bid End date & time / Bid Opening date & time.

Forms of EMD and PBG Bidders can also submit the EMD with Fixed Deposit Receipt made out or pledged in t he name of A/C (Name of the Buyer). The bank should certify on it that the deposit c an be withdrawn only on the demand or with the sanction of the pledgee. For release of EMD, the FDR will be released in the favour of the bidder by the Buyer after makin g endorsement on the back of the FDR duly signed and stamped along with covering letter. Bidder has to upload scanned copy/ proof of the FDR along with bid and has t o ensure delivery of hardcopy to the Buyer within Bid End date & time / Bid Opening date & time.

Forms of EMD and PBG Bidders can also submit the EMD with Banker’s Cheque in favour of NEIGRIHMS EMD SECURITY DEPOSITS payable at MAWDIANGDIANG, SHILLONG-793018, MEGHALAYA . Bidder has to upload scanned copy / proof of the BC along with bid and has to ensur e delivery of hardcopy to the Buyer within within Bid End date & time / Bid Opening d ate & time.

Forms of EMD and PBG Bidders can also submit the EMD with Payment online through RTGS / internet ban king in Beneficiary name NEIGRIHMS EMD SECURITY DEPOSITS Account No. 30270 200000027 IFSC Code BARB0MAWDIA Bank Name BANK OF BARODA Branch addre ss MAWDIANGDIANG, SHILLONG-793018, MEGHALAYA . Bidder to indicate bid num ber and name of bidding entity in the transaction details field at the time of on- lin e transfer. Bidder has to upload scanned copy / proof of the Online Payment Transf er along with bid.

Forms of EMD and PBG Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD should be m ade in favour of NEIGRIHMS EMD SECURITY DEPOSITS payable at MAWDIANGDIANG, SHILLONG-793018, MEGHALAYA . After award of contract, Successful Bidder can uplo ad scanned copy of the DD in place of PBG and has to ensure delivery of hard copy t o the original DD to the Buyer within 15 days of award of contract.

Forms of EMD and PBG Successful Bidder can submit the Performance Security in the form of Fixed Deposit Receipt also (besides PBG which is allowed as per GeM GTC). FDR should be made o ut or pledged in the name of NEIGRIHMS EMD SECURITY DEPOSITS A/C (Name of the Seller). The bank should certify on it that the deposit can be withdrawn only on the d emand or with the sanction of the pledgee. For release of Security Deposit, the FDR will be released in favour of bidder by the Buyer after making endorsement on the b ack of the FDR duly signed and stamped along with covering letter. Successful Bidde r has to upload scanned copy of the FDR document in place of PBG and has to ensur e delivery of hard copy of Original FDR to the Buyer within 15 days of award of contr act.

Forms of EMD and PBG Successful Bidder can submit the Performance Security in the form of Payment onlin e through RTGS / internet banking also (besides PBG which is allowed as per GeM GT C). On-line payment shall be in Beneficiary name NEIGRIHMS EMD SECURITY DEPOSI TS Account No. 30270200000027 IFSC Code BARB0MAWDIA Bank Name BANK OF BA RODA Branch address MAWDIANGDIANG, SHILLONG-793018, MEGHALAYA. Successfu l Bidder to indicate Contract number and name of Seller entity in the transaction det ails field at the time of on-line transfer. Bidder has to upload scanned copy / proof of the Online Payment Transfer in place of PBG within 15 days of award of contract. ( E ) Additional Terms and conditions & Scope of Work for CMC:- Tenderer/Vendors/contractor should note that the following terms and conditions will apply specifically in addition to the Rules and the Regulation as applicable to such provide services in the Government of India.

Comprehensive Annual Maintenance Contract must include Labour, spares & Preventive Ma intenance of all the excluding of battery, Accessories/Consumables

The terms and conditions of the tender and the agreement executed will be binding on the vendor/contractor. This offer is being issued in accordance with the terms & conditions of NE IGRIHMS /Government of India and in the manner specified herein shall operate to create a s pecific contract between the vendor/contractor (with whom the contract referred to) on one part and NEIGRIHMS, Shillong, on the other part.

The required spares to be replace must be genuine and certified from the OEM.

Repairs to be undertaken should be within specified configurati on and maintaining the integration on internal circuit of equipme nt, any deviation on configuration/ specification the repair will no t be acceptable. After repairs, a certificate to the effect that the equipment is in working order and safe for patient care and non- hazardous for the handler shall be submitted by the CMC holder.

Tenderer/Vendors/contractor is responsible to provide electrical and patient safety certifica te after major repair of equipment which are used for direct patient care.

The system must be checked & calibrated after every spare changes and detail service rep ort must be submitted to the user & BME .

2 nos of Periodic preventive maintenance is mandatory irrespective of unlimited service / breakdown calls.

Same /Similar Standby system must be provided by the bidder if the system needs to send to workshop for any major repair .

Receipt of this offer may be acknowledged and a copy duly signed/stamped by the authori zed signatory should be submitted before finalization of the agreement.

The Performance security shall be denominated in any one of the forms namely Account Pay ee Demand Draft or Fixed Deposit Receipt drawn from any nationalized bank in India or Ban k Guarantee issued by a nationalized bank in India, pledge in favor of Deputy Director, NEIG RIHMS, and Shillong-793018 for an amount equivalent to 3% of the total cost of annual CMC . The validity of the Fixed Deposit receipt or Bank Guarantee will be upto 2 months beyond CMC period.

It may also be noted that there should be no negligence in provi ding services of any type, if any, complaint is received the contra ct will be terminated with immediate effect.

There will be 98% uptime warranty during CMC period on 24 (hrs) X 7 (days) X 365 (days) b asis, with penalty, to extend CMC period by double the downtime period. The vendor shall e nsure optimum uptime of the system during CMC period, failing which the initiate shall initia te stern action, as deemed fit.

During Comprehensive period, the supplier shall visit at each consign ee’s site for preventive maintenance including testing and calibration as per the manufactu rer’s service/ technical/ operational manual. The supplier shall visit each consignee site as r ecommended in the manufacturer’s manual, but at least once in 6 months commencing fro m the date of the successful completion of warranty period for preventive maintenance of th e goods.

Processing of bill may be considered on yearly basis with satisfactory report from the user d epartment. The AMC/CMC bills should be certified by the concerned Head of the Departmen t/ In- Charge, BME and the respective DMS/MS.

Software updates should be provided free of cost during CMC. The first service call by the t eam of service engineers should be within 7 days of issue of this order.

Settlement of disputes – Director, NEIGRIHMS or his authorized representative shall be the f inal authority in all disputes and decision will be binding on all concerned.

All other terms & conditions are as per award of contract mentioned in pre-page.

Bidders are required to sign the CMC contract agreement within 15 (fifteen) days from the issue of the letter of award/supply order, failing which EMD/security deposit may be forfeited or Contract declared null and void.

The bidder must abide by all statutory requirements of the region (Meghalaya) and trading lic ense issued from the KHADC should be produced within 30 days after award of contract.

Pre bid:- E-Procurement Cell , Ground Floor, Director block, NEIGRIHMS Shillong-793018 Tel:0364-2538032/2539458 or through VC link Additional Technical Specification The specifications in Additional Terms and Conditions – Buyer Specific Clau ses (ATC) shall supersede the “GeM category specification”. The technical e valuation will be as per these specifications only, and the bidders shall quo te the equipment and submit the technical compliance accordingly. Maintenance Contract (F) Special Terms and Conditions-

All Provisions of Drugs and Cosmetics Act, 1940 and Rules (including Medical Device Rule 2017) made there under as amended till date will always be appli cable. This will include all notifications issued by Central Drugs Standard Contr ol Organization (CDSCO), Ministry of Health & Family Welfare (MoHFW) and De partment of Pharmaceuticals (DOP), Ministry of Chemicals & Fertilizers time to time in this regard.

The sellers are registered on GeM based on self declaration of valid Medical De vice License, product certification, test reports etc. However, buyers must che ck and validate the details at their end for all applicable licenses and certificati ons e.g., validity and authenticity/genuineness of Medical Device license, prod uct certification, manufacturer certification/licenses, test reports etc.

In case of authorized resellers/distributors, it will be the legal & regulatory liabi lity of the manufacturer to ensure that their resellers/distributors are operating in compliance with all relevant laws and regulations and are properly licensed to sell the manufacturer's products, including verifying the validity and authent icity of Medical Device license held by them.

The price offered by the seller/bidder shall not, in any case exceed the 8 / 23 D PCO/NPPA controlled price or price fixed by State Government, if any. The selle r must reduce the prices if there is any reduction in DPCO/NPPA ceiling price or price fixed by State Government, if any.

Any other Terms and Conditions which is not included or at variance with the c onditions specified in STC/GTC, may be added by the buyer through Additional Terms and Conditions (ATC) in the bid to ensure items are procured from authe ntic/validated source with appropriate and applicable quality. The above terms and conditions are in reverse order of precedence i.e. ATC shall supersede spe cific STC which shall supersede General Terms and Conditions (GTC), wheneve r there are any conflicting provisions.

Comprehensive warranty: Comprehensive warranty shall include preventive m aintenance including calibration as per technical/ service /operational manual of the manufacturer, service charges and spares. During the warranty period c ommencing from date of the successful completion of warranty period, Service personnel shall visit each consignee site as recommended in the manufacturer 's technical/ service /operational manual, at least once in six months. warranty shall not be including the consumables. Further there will be 98% uptime warr anty during warranty period on 24 (hrs) X 7 (days) X 365 (days) basis, with pen alty, to extend warranty period by double the downtime period.

Service centres: Details of Service outlets in India to render services for equip ment to be furnished to buyer/consignees with complete address, telephone n umbers, e mails etc at time of making the supplies. It shall be the responsibilit y of seller to ensure that authorized service centres are available to cater to th e areas where supplies are made within reasonable distance from where the se rvice calls can be handled. Details of toll-free numbers for service call and onli ne registration of service requests also to be provided buyer/consignee at the t ime of supplies.

Source of supply: It shall be responsibility of seller to provide Documents regar ding source of equipments such as copy of Performa invoice or any other docu ments to establish that the products supplied are manufactured by OEM indica ted and sourced from them.

Packing and Marking: Medical equipments being very delicate and sensitive pa cking for the goods should be strong and durable enough to withstand transit i ncluding transhipment (if any), rough handling, open storage etc. without any damage, deterioration etc. .The size, weights and volumes of the packing case s, remoteness of the final destination of the goods, availability or otherwise of t ransport and handling facilities at all points during transit up to final destinatio n, Quality of packing, the manner of marking within & outside the packages an d provision of accompanying documentation shall take into consideration the t ype of medical equipments being supplied. The accessories shall be suitably la belled and packed. Each of the package shall be marked on three sides with in delible paint of proper quality: indicating contract number and date, brief desc ription of goods including quantity, Packing list reference number, country of o rigin of goods and any other relevant details.

Spare Parts: Seller shall provide materials, information etc. pertaining to spare parts manufactured and supplied by the OEM. It shall be ensured that the requ ired spares are available for purchase at least for 10 years from date of supplie s. In case due to any reasons the production of the spare parts is discontinued sufficient advance notice should be given to the 9 / 23 buyer/consignee before such discontinuation to provide adequate time to purchase the required spare parts etc. Further, OEM and their service centres/dealers shall carry sufficient i nventories to assure ex-stock supply of consumables and spares for the equip ments so that the same are available. OEM or reseller shall always accord mos t favoured client status to the buyer/consignee and shall give the most compet itive price for spares and consumables of its machines/equipments supplied.

Installation, Training, Manuals: Seller shall be responsible to carry out Installat ion & commissioning, Supervision and Demonstration of the goods. They shall provide required jigs and tools for assembly, minor civil works for the completi on of the installation and Training of Consignee's representatives for operating and maintaining the equipment and supplying required number of operation & maintenance manual for the goods. In case the category parameters specify a ny requirements regarding the installations, training and manuals the same sh all also be applicable.

Electrical safety checking: Sellers are required to make sure that they furnish the list of equipments for carrying out routine and preventive maintenance to buyer/consignee .They should make sure to periodically check the electrical saf ety aspects as per BIS Safety Standards or equivalent.In case they do not have required equipment for such testing should ensure that the equipment checke d for electrical safety compliance through labs with facilities for such checking during every preventive maintenance call.

Software: All software updates should be provided free of cost during the warr anty period.

Triparted Agreement in-between NEIGRIHMS, Bidder (If OEM authorised bidde r) and OEM should be submitted in the judicial stamp paper within 21 days of t he award with regard to provision of services through the warranty & CMC peri od.

The bidder must comply with all necessary statutory and regulatory licenses, i ncluding labour licenses, trade licenses, and any other approvals required by t he local authorities in accordance with applicable laws. [CVC’s Circular No. 06.06.2023; dated: 14.06.2023 /GFR 2017, Rule 175 ("Code of Integrity")] INTEGRITY PACT (to be executed on a non-judicial Stamp Paper of Rs 100 and ap plicable for all tenders) This INTEGRITY PACT is made and executed at on this day of (Year). BETWEEN North Eastern Indira Gandhi Regional Institute of Health & Medical Scienc es (NEIGRIHMS) , having its permanent campus located at Mawdiangdiang, Shi llong -793018 (hereinafter referred to as “NEIGRIHMS” which terms or expression shall, unless excluded by or repugnant to the subject or context, mean and include its successor-in-office, administrators or permitted assignees) of the First Part; AND M/s (Name and Address of Individual/Firm/C ompany), through , (insert name and designation of the Officer/Representative/Authorized Signatory), having its office at (hereina fter referred to as “The Bidder /Contractor” which terms or expression shall, unless excluded by or repugnant to the subject or context, mean and include its successo r in-office, administrators or permitted assignees) of the Second Part; WHEREAS NEIGRIHMS has floated the Tender, vide No: (hereinafter referred to as “Tender /Bid”) and intends to award, under laid down organizational procedures, for _ (Name of the Work /Goods /Services), vide No: (GeM Bid number with date) hereinafter referred to as “The Contract”. AND WHEREAS NEIGRIHMS values full compliance with all relevant laws of the land , rules, regulations, economic use of resources and of fairness /transparency in its relations with its Bidder(s) and/or Contractor(s). AND WHEREAS to meet the purpose aforesaid both the parties have agreed to ent er into this Integrity Agreement (herein referred to as “Integrity Pact” or “Pact”), th e terms and conditions shall also be read as integral part and parcel of the Tender /Bid documents and Contract between the parties. NOW THEREFORE, in consideration of mutual covenants contained in this Pact, the parties hereby agree as follows and this Pact witnesses as under;

Commitments of NEIGRIHMS:- NEIGRIHMS undertakes that no official of NEIGRIHMS, connected directly or indirectly with the contract, will demand, take a promise for or accept, directly or through intermediaries, any bribe, consideration, gift, reward, favour or any material or immaterial benefit or any other advantage from the BIDDER, eith er for themselves or for any person, organisation or third party related to the contract in exchange for a n advantage in the bidding process, bid evaluation, contracting or implementation process related to th e contract. NEIGRIHMS will, during the pre-contract stage, treat all BIDDER alike, and will provide to all BIDDER the same information and will not provide any such information to any particular BIDDER which could afford an advantage to that particular BIDDER in comparison to other BIDDER /TENDERER. All the officials of NEIGRIHMS will report to the appropriate Government office any attempted or compl eted breaches of the above commitments as well as any substantial suspicion of such a breach.

In case any such preceding misconduct on the part of such official(s) is reported by the BIDDER to N EIGRIHMS with full and verifiable facts and the same is prima facie found to be correct by NEIGRIHMS, n ecessary disciplinary proceedings, or any other action as deemed fit, including criminal proceedings ma y be initiated by NEIGRIHMS and such a person shall be debarred from further dealings related to the co ntract process. In such a case while an enquiry is being conducted by NEIGRIHMS the proceedings under the contract would not be stalled.

Commitments of BIDDER:- The BIDDER commits itself to take all measures necessary to prevent corrupt practices, unfair means a nd illegal activities during any stage of its bid or during any pre-contract or post-contract stage in order to secure the contract or in furtherance to secure it and in particular commit itself to the following: The Bidder will not offer, directly or through intermediaries, any bribe, gift, consideration, reward, favou r, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of NEIGRIHMS, connected directly or indirectly with the bidding process, or to any person, or ganization or third party related to the contract in exchange for any advantage in the bidding, evaluatio n, contracting and implementation of the Contract. The BIDDER further undertakes that it has not given, offered or promised to give, directly or indirectly a ny bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, co mmission, fees, brokerage or inducement to any official of NEIGRIHMS or otherwise in procuring the Con tract or forbearing to do or having done any act in relation to the obtaining or execution of the contract or any other contract with the Government for showing or forbearing to show favour or disfavour to any person in relation to the contract or any other contract with the Government. BIDDER shall disclose the name and address of agents and representatives and Indian BIDDER shall dis close their foreign principals or associates. BIDDER shall disclose the payments to be made by them to agents/ brokers or any other intermediary, i n connection with this bid/contract. The BIDDER further confirms and declares to NEIGRIHMS that the BIDDER is the original manufacturer / i ntegrator/ authorized government sponsored export entity of the stores and has not engaged any indivi dual or firm or company whether Indian or foreign to intercede, facilitate or in any way to recommend t o NEIGRIHMS or any of its functionaries, whether officially or unofficially to the award of the contract to t he BIDDER, nor has any amount been paid, promised or intended to be paid to any such individual, firm or company in respect of any such intercession, facilitation or recommendation. The BIDDER, either while presenting the bid or during pre-contract negotiations or before signing the co ntract, shall disclose any payments he has made, is committed to or intends to make to officials of NEIG RIHMS or their family members, agents, brokers or any other intermediaries in connection with the cont ract and the details of services agreed upon for such payments. The BIDDER will not collude with other parties interested in the contract to impair the transparency, fair ness and progress of the bidding process, bid evaluation, contracting and implementation of the contra ct. The BIDDER will not accept any advantage in exchange for any corrupt practice, unfair means and illega l activities. The BIDDER shall not use improperly, for purposes of competition or personal gain, or pass on to others, any information provided by NEIGRIHMS as part of the business relationship, regarding plans, technical proposals and business details, including information contained in any electronic data carrier. The BIDD ER also undertakes to exercise due and adequate care lest any such information is divulged. The BIDDER commits to refrain from giving any complaint directly or through any other manner without supporting it with full and verifiable facts. The BIDDER shall not instigate or cause to instigate any third person to commit any of the actions menti oned above. If the BIDDER or any employee of the BIDDER or any person acting on behalf of the BIDDER, either d irectly or indirectly, is a relative of any of the officers of NEIGRIHMS, or alternatively, if any relative o f an officer of NEIGRIHMS has financial interest/stake in the BIDDER's firm, the same shall be disclos ed by the BIDDER at the time of filing of tender. The term 'relative' for this purpose would be as defined in Section 6 of the Compani es Act,

The BIDDER shall not lend to or borrow any money from or enter into any monetary dealings or transac tions, directly or indirectly, with any employee of NEIGRIHMS.

Previous Transgression:- The BIDDER declares that no previous transgression occurred in the last three years immediately before signing of this Integrity Pact, with any other company in any country in respect of any corrupt practices envisaged hereunder or with any Public Sector Enterprise in India or any Government Department in In dia that could justify BIDDER's exclusion from the tender process. The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER can be disqualified fro m the tender process or the contract, if already awarded, can be terminated for such reason.

Earnest Money (Security Deposit):-

- While submitting commercial bid, the BIDDER shall deposit an amount (a s specified in the Bid /Tender document) as Earnest Money/Security Deposit, with NEIGRIHMS, as specified in the Bid /Tender document. The Earnest Money /Security Deposit shall be valid for a period of (as specified in the Bid /Tender docu ment) or the complete conclusion of the contractual obligations to the complete satisfaction of both the BIDDER and NEIGRIHMS, including warranty period, whichever is later. In case of the successful BIDDER a clause would also be incorporated in the Article pertaining to Perform ance Bond /Security in the Purchase Contract that the provisions of Sanctions for Violation shall be appli cable for forfeiture of Performance Bond /Security in case of a decision by NEIGRIHMS to forfeit the sam e without assigning any reason for imposing sanction for violation of this Pact. No interest shall be payable by NEIGRIHMS to the BIDDER on Earnest Money / Security Deposit for the p eriod of its currency.

Sanctions for Violations:- Any breach of the aforesaid provisions by the BIDDER or any one employed by it or acting on its behalf ( whether with or without the knowledge of the BIDDER) shall entitle NEIGRIHMS to take all or any one of the following actions, wherever required: (i) To immediately call off the pre-contract negotiations without assigning any reason or giving any co mpensation to the BIDDER. However, the proceedings with the other BIDDER(s) would continue. (ii) The Earnest Money Deposit (in pre-contract stage) and / or Security Deposit/Performance Bond (afte r the contract is signed) shall stand forfeited either fully or partially, as decided by NEIGRIHMS and NEIG RIHMS shall not be required to assign any reason therefore. (iii) To immediately cancel the contract, if already signed, without giving any compensation to the BIDD ER. (iv) To recover all sums already paid by NEIGRIHMS, and in case of an Indian BIDDER with interest ther eon at 2% higher than the prevailing Prime Lending Rate of State Bank of India, while in case of a BIDDE R from a country other than India with interest thereon at 2% higher than the LIBOR. If any outstanding payment is due to the BIDDER from NEIGRIHMS in connection with any other contract for any other stor es, such outstanding payment could also be utilised to recover the aforesaid sum and interest. (v) To encash the advance bank guarantee and performance bond/warranty bond, if furnished by the B IDDER, in order to recover the payments, already made by NEIGRIHMS, along with interest. (vi) To cancel all or any other Contracts with the BIDDER. The BIDDER shall be liable to pay compensati on for any loss or damage to NEIGRIHMS resulting from such cancellation/rescission and NEIGRIHMS sh all be entitled to deduct the amount so payable from the money(s) due to the BIDDER. (vii) To debar the BIDDER from participating in future bidding processes of the Government of India for a minimum period of five years, which may be further extended at the discretion of NEIGRIHMS. (viii) To recover all sums paid in violation of this Pact by BIDDER(s) to any middleman or agent or brok er with a view to securing the contract. (ix) In cases where irrevocable Letters of Credit have been received in respect of any contract signed b y NEIGRIHMS with the BIDDER, the same shall not be opened. (x) Forfeiture of Performance Bond in case of a decision by NEIGRIHMS to forfeit the same without assig ning any reason for imposing sanction for violation of this Pact. NEIGRIHMS will be entitled to take all or any of the actions mentioned at para 6.1 (i) to (x) of this Pact al so on the Commission by the BIDDER or any one employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER), of an offence as defined in Chapter IX of the Indian Penal Code, 1860, or Prevention of Corruption Act, 1988, or any other statute enacted for prevention of corruption. The decision of NEIGRIHMS to the effect that a breach of the provisions of this Pact has been committed by the BIDDER shall be final and conclusive on the BIDDER. However, the BIDDER can approach the Ind ependent Monitor(s) appointed for the purposes of this Pact.

Fall Clause:- The BIDDER undertakes that it has not supplied/is not supplying similar product/systems or subsystems at a price lower than that offered in the present bid in respect of any other Ministry / Department of the Government of India or PSU and if it is found at any stage that similar product/systems or sub system w as supplied by the BIDDER to any other Ministry/Department of the Government of India or a PSU at a lo wer price, then that very price, with due allowance for elapsed time, will be applicable to the present ca se and the difference in the cost would be refunded by the BIDDER to NEIGRIHMS, if the contract has alr eady been concluded.

Independent Monitors: There shall be Independent Monitors (hereinafter referred to as Monitors) appointed by NEIGRIHMS for t his Pact in consultation with the Central Vigilance Commission. The task of the Monitors shall be to review independently and objectively, whether and to what extent t he parties comply with the obligations under this Pact. The Monitors shall not be subject to instructions by the representatives of the parties and perform their functions neutrally and independently. Both the parties accept that the Monitors have the right to access all the documents relating to the proj ect/procurement, including minutes of meetings.

, he will so inform the Authority designated by NEIGRIHMS. The BIDDER(s) accepts that the Monitor has the right to access without restriction to all Project docume ntation of NEIGRIHMS including that provided by the BIDDER. The BIDDER will also grant the Monitor, up on his request and demonstration of a valid interest, unrestricted and unconditional access to his projec t documentation. The same is applicable to Subcontractors. The Monitor shall be under contractual oblig ation to treat the information and documents of the BIDDER/Subcontractor(s) with confidentiality. NEIGRIHMS will provide to the Monitor sufficient information about all meetings among the parties related to the Project provided such meetings could have an impact on the contractual relations betwee n the parties. The parties will offer to the Monitor the option to participate in such meetings. The Monitor will submit a written report to the designated Authority of NEIGRIHMS, within 8 to 10 weeks from the date of reference or intimation to him by NEIGRIHMS /BIDDER and, should the occasion arise, s ubmit proposals for correcting problematic situations.

Facilitation of Investigation:- In case of any allegation of violation of any provisions of this Pact or payment of co mmission, NEIGRIHMS or its agencies shall be entitled to examine all the document s including the Books of Accounts of the BIDDER and the BIDDER shall provide nece ssary information and documents in English and shall extend all possible help for th e purpose of such examination.

Law and Place of Jurisdiction:- This Pact is subject to Indian Law. The place of performance and jurisdiction is the se at of NEIGRIHMS

Other Legal Actions:- The actions stipulated in this Integrity Pact are without prejudice to any other legal a ction that may follow in accordance with the provisions of the extant law in force rela ting to any civil or criminal proceedings.

Validity: The validity of this Integrity Pact shall be from the date of its signing and extend upto 5 years or the co mplete execution of the contract to the satisfaction of both NEIGRIHMS and the BIDDER/Seller, including warranty period, whichever is later. In case BIDDER is unsuccessful, this Integrity Pact shall expire after six months from the date of the signing of the contract. Should one or several provisions of this Pact turn out to be invalid, the remainder of this pact shall rema in valid. In this case, the parties will strive to come to an agreement to their original intentions. The Parties hereby sign this Integrity Pact as part of the contract at o n .

Signed, Sealed and Delivered by the _ _ (For and on behalf of NEIGRIHMS) In the presence

Signed, Sealed and Delivered by the (For the Bidder) In the presence of: Independent External Monitor (IEM) As per CVC circular no 09/09/2023The communication details of the IEMs are as follo ws: - Sl. N o. Name of Independent External Monito r (IEM) Address and Contact details

Shri Anil Kumar Pratham IPS (Retd .) D 225, Sector 47, Noida, Uttar Pradesh – 201301 M. No.: 9978405257 E-mail: apratham@gmail.com

Shri. Ganganna Satish, IFoS (Retd.) 108, Devikripa, Vinayaka Layout, 2 nd main, Bhopa sandra, near Sunrise School, Bangalore -560094; Mobile No. 9845256115; Email id: satishifs@gmail. com All other roles and functions of IEMs are as per the revised Standard Operating Procedure (SOP) issued by Central Vigilance Committee vide Circular No04/06.23; dated: 14.06.2023 . अ'वीकरण अ'वीकरण /Disclaimer