Manpower Outsourcing Services - Fixed Remuneration - Women help Line; Help Line Administrator; Post

(cid:69)(cid:69)ेेतताा (cid:73)(cid:73)ाारराा जजोोड़ड़(cid:19)(cid:19) गगईई (cid:1)(cid:1)बबडड कक(cid:16)(cid:16) (cid:1)(cid:1)ववशशेषेष शशतत(cid:98)(cid:98)

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

Buyer Added text based ATC clauses I) TERMS & CONDITIONS FOR OUTSOURCING AGENCY: The terms and conditions are as follows: (A)Eligibility Criteria for selection of candidates: (i) The Candidate must be the Native of UT of Puducherry. (ii) Age: The candidates between 25- 45 years are eligible for the posts me ntioned against each. (iii) The candidate must fulfil the necessary qualification and experiences a s per the Standard Operating Procedure of Women Help Line. (iv) Preference would be given for all posts who are well versed in Comp uter, Reporting and Documentation except for the post of Multi P urpose Staff. (v) The appointment will be subject to verification of original certificates a nd readiness of the candidate to join the post within a month. (vi) The selected candidate has to produce the police verification report/ c ertificate before issuing of the contractual appointment order. (B) Tenure of Contract: (i) The Contract period of the Agency will be for 2(two) years and if any m alfunctions found out by the Department the period of contract will be ter minated at any time without any notice. (ii) The appointment is purely on temporary engagement for a period of t wo year contract for the candidates. The contract may be renewed based on the performance of the candidate up to the financial year 2027-28 or t erminate the contract services at any time by giving one month’s notice. (iii) Likewise, the appointed candidates in turn may also discontinue their e ngagement after giving one month notice. However, in case of non – perf ormances, their engagement would be terminated forthwith by the comp etent authority without any notice by intimating to the Contract Agency. (C) Payment of Monthly Remuneration Monthly remuneration will be paid as mentioned against each posts t o the Contract Agency with the receipt of EPF, Bank account Statement/ ESI rec eived excluding the GST every month from the Contract Agency and not entitled for any other allowances i.e, DA, TA, Bonus/allowances etc. (D)Other Terms and Conditions (i) The positions are purely temporary, time bound and co-terminus with th e scheme or earlier depending on the performance. (ii) The appointment will be terminated either with the termination of the s cheme or even before at the discretion of the competent authority. (iii) Canvassing/political pressure in any form will lead to disqualification of t he Contract Agency and candidature for the contractual position. (iv) All candidates appointed for the said posts should be flexible for 24/7 w orking hours on shift basis. (v) Contributes in respect of ESI & EPF should be remitted based o n the basic pay / ceiling of the wages as per EPF & ESI. (viii) Certificate for registration under Shops and Establishments in Labour De partment,Puducherry and evidence for office bearer in Puducherryare to be encl osed. (ix) Declaration in the bidder letter pad for payment of wages not less than th e wages fixed by this Department is to be enclosed. . /Disclaimer अअ(cid:39)(cid:39)ववीीककररणण