Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

Buyer Added text based ATC clauses

har Card, Cancelled Cheque, NEFT mandate duly certified by Bank of company/party/agency's owner.

y signed by CA to be uploaded.

submitted with related items.

uidation, court receivership or similar proceedings, should not be b ankrupt. Bidder to upload undertaking to this effect on affidavit on Rs. 10 (Year 2026) stamp paper duly notarized to this effect with bi d. 6 . The bidders from the district of Porbandar, Rajkot, Jamnagar and Junaghad only are eligible to participate.

of the certificates / documents sought in the Bid document, ATC an d Corrigendum if any. . अ'वीकरण अ'वीकरण /Disclaimer