LAPTOP,SMARTPHONE

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

Bidders are advised to check applicable GST on their own before quoting. Buyer will not take any responsibility in this regards. GST reimbursement will be as per actuals or as per applicable rates (whichever is lower), subject to the maximum of quoted GST %.

Malicious Code Certificate: The seller should upload following certificate in the bid:- (a) This is to certify that the Hardware and the Software being offered, as part of the contract, does not contain Embedded Malicious code that would activate procedures to :- (i) Inhibit the desires and designed function of the equipment. (ii) Cause physical damage to the user or equipment during the exploitation. (iii) Tap information resident or transient in the equipment/network. (b) The firm will be considered to be in breach of the procurement contract, in case physical damage, loss of information or infringements related to copyright and Intellectual Property Right (IPRs) are caused due to activation of any such malicious code in embedded software.

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

ISO 9001: The bidder or the OEM of the offered products must have ISO 9001 certification.

Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 days of award of contract. Payment shall be released only after submission of documentary evidence of having Functional Service Centre.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Buyer Added text based ATC clauses

The Bidder must have a GeM Seller Rating of not less than 4.5 Stars on the GeM Portal at the time of bid submission.

Bidder ISO 9001:2015 certification.

OEM ISO 9001:2015 certification for laptop.

The bidder must submit Bid Specific Manufacturer Authorization Form and not a generic MAF.

Undertaking specification of compliance and below details are submitted on OEM Letterhead at the time of bid submission for laptop. i) Each Laptop should be supplied with Factory pre-installed genuine Windows 11 Professional (64-bit) or hi gher with latest Service Pack and preloaded license and upload undertaking regarding original win11pro 6

Gem star rating screenshot on bidder letter head will be attached

The bidder must also mention the bid number on the e-stamp paper of Rs. 50 and commit to complete r equired service or rectification within ten working days of receiving a notice of defect or service requireme nt (via phone, email, or other means). A penalty of 0.5% of the unit price of the product will be charged for each week of delay.

Bidder should not be blacklisted from any Central/State Government Department. Bid against undertaki ng of the same should be provided on e-stamp paper of Rs. 50.

Bid against Financial standing undertaking must be submitted on e-stamp paper of Rs. 50.

Bid against OEM malicious code on their letter head must be submitted for laptop.

OEM Escalation MATRIX must be submitted for laptop.

The OEM and Bidder turn over for last 3 years to be submitted certified by CA (2022-23, 2023-24 & 20 24-25). . अ'वीकरण अ'वीकरण /Disclaimer