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Buyer Added text based ATC clauses Buyer Added Additional Terms & Conditions (ATC)

The bidder shall maintain a fully functional, competent, and dedicated technical service team permanently stationed in Kalyani. Remote support alone will not be accepted. Failure to demonstrate sufficient manpo wer will lead to immediate disqualification.

Only bidders who possess verifiable expertise and prior hands-on experience with the brand and category of devices currently deployed at the user site will be considered. Bidders lacking such experience may be r ejected without further evaluation.

The bidder must be an established and recognized supplier to defense organizations. Any relaxation of thi s condition will be at the exclusive discretion of the buyer and shall depend solely on documentary proof of exceptional credentials and consistent past performance.

Bidders must submit official documents demonstrating satisfactory completion of similar projects and succ essful supply of these items to government bodies—with priority to defense establishments. Absence of su ch proof will result in non-consideration.

The bidder must have a minimum annual average turnover of ₹20 lakhs, duly certified by a registered Cha rtered Accountant. Financial statements must be submitted; otherwise, the bid shall be treated as non-res ponsive.

The bidder’s complete service record will be subjected to a mandatory physical verification by a Board of Officers at a user-designated site prior to bid acceptance. Any discrepancy, shortfall, or unsatisfactory serv ice standard will lead to outright rejection at the buyer’s sole discretion.

The bidder must make all necessary technical, logistical, and manpower arrangements at the user site for maintenance, re-installation, and operational readiness of the devices. Non-compliance at any stage will co nstitute grounds for contract termination.

The bidder must provide all of the following without exception: Detailed datasheet Clear product images List of previous installations Complete technical specifications Specific and extended warranty terms Failure to submit any required document will result in immediate disqualification, without provision for late r submission.

Detailed discussions On-site inspection of materials Demonstration of proposed items under actual working conditions The bidder must comply without any objection. Final selection shall rest solely and unconditionally with the competent authority.

Bidders who are dealers or authorized partners must provide valid Manufacturer Authorization From (MAF). Preference will be given to bidders who submit such authorization. Absence of MAF may significantly redu ce eligibility.

A mandatory discussion and material inspection will be held on: 23 Sep 2026 at 1100 Hrs, at the site office. Non-attendance, late arrival, or failure to present required samples or documents will result in automatic d isqualification. . अ'वीकरण अ'वीकरण /Disclaimer